At Martify Hub, customer satisfaction is our utmost priority, and we are committed to providing a seamless shopping experience. If you are not satisfied with our services or have any grievances regarding our products, payments, or services, we are here to help.

How to Raise a Grievance

If you encounter any issues or have concerns, please follow the steps below to ensure your grievance is addressed promptly:

Customer Support:

You can reach our customer support team using the following methods:

• • Email: contact@martifyhub.com
  • Phone: +91 7827698538

Please Provide the Following Details:

• • Your full name and contact information (email and phone number).
  • Order number or transaction ID (if applicable).
  • A brief description of your grievance or issue.
  • Any relevant screenshots or supporting documents (if applicable).

Acknowledgment

Upon receiving your grievance, we will acknowledge it within 48 hours.

Resolution Timeline

We strive to resolve all grievances within 7 working days. If additional time is needed, we will inform you of the expected resolution date.